Learn How to Deliver a 5-Star Customer Experience
Across industries, investments in Digital Transformation initiatives are growing because they can unlock additional revenue opportunities, open new businesses and dramatically improve connections with customers.
The missing ingredients with many Digital Transformations is organizational alignment among operational performance, digital performance and buyer's journey. It's alarming that 70% of siloed digital transformation initiatives will ultimately fail because of insufficient collaboration.
To successfully deliver a 5-star customer experience you need to understand the complete buyer's journey across all digital channels with insights into user behaviour and application performance.
We are very pleased to announce the inaugural CA Agile Operations Day in Jakarta on 3 November 2016. CA Agile Operations Day is your best opportunity to learn :
How leading enterprises optimize customer experiences through their digital transformation efforts
Laying down the ground work to support agile operations
Why analytics is needed to drive business outcomes
How to become a data driven DevOps organization
Who should attend?
- CIO, CTO, CISO, General Manager, Managing Director
- Head, Vice President
- Directors, Manager
- Analyst, Engineer
- Digital Transformation
- Ecommerce, Digital
- Datacenter, IT
- Network, Operations
- Application/Software Development and Release
- Application/Software Testing
- IT Automation